Aktiivitieto provides customized tools for managing the Customer Experience. Our solutions are based on streamlining the sales process through effective customer feedback management. We have developed a very effective Online Mystery Shopping concept and other Sales tools for Customer Experience Management. Reporting customer data and utilizing it in accordance with the GDPR is also part of our special expertise. We also carry out customer satisfaction surveys tailored to different needs.

For the automotive industry we have created a unique concept widely used by several Brands and over 200 dealers in 4 countries